Joseph R. Hyman Founder and CEO

Joe Hyman hones more than 17 years of hospitality experience, which began with his first taste of the industry as a regional manager and unit manager for a large restaurant chain. Shortly after, Joe recognized his need for entrepreneurship which led to start of something big. His extensive sales, marketing and management experience, along with his natural talent, allowed him to recognize a great need in the hospitality industry, and to start VIZERGY®, formerly SECURE-RES, in 1998- which touts over a billion dollars in consumer direct bookings for his hospitality clients.

Listening to the needs of clients, being Joe's specialty, the company, which provides hotel Internet marketing services, was born. VIZERGY has become an industry pioneer and has grown rapidly under his guidance. Additionally, Joe regularly provides one on one consults to top property managers to improve their online visibility and performance. Today, the company has expanded its services and remains an industry leader, serving, empowering and educating clients all over the world.

In January of 2008, VIZERGY launched My Web World in conjunction with Web World Publishing, a groundbreaking, integrated Web presence management platform for hoteliers. The platform is a single access point where VIZERGY clients can manage all their Web activities, including an Internet Reservation System, third-party sales channels, Web site reporting, e-mail hosting, event calendars lead management and much, much more.

This powerful tool, allows clients to manage and monitor their online presence all from a single platform.

VIZERGY was recently named, for the third year, one of the 50 fastest growing private companies in Northeast Florida by the Jacksonville Business Journal. As testament to Joe's leadership, he was recognized as one of HSMAI's Top 25 Most Extraordinary Minds in Sales and Marketing. 

Joe's leadership positively affects people both within and outside VIZERGY. His daily presence and leadership in the office enlightens and motivates his team, emphasizing, collaboration and creativity keeping it fresh and exciting everyday. His management and ability to communicate make him the perfect person to lead VIZERGY into the future.

Joe is an active participant in many social and business organizations including HSMAI, Luxury Real Estate Network, Luxury Hotels, "BIG" CEO's just to name a few.

Steve Million

Chief Technology Officer

As leader of the programming and technical-development teams for VIZERGY, Steve is responsible for constantly upgrading and enhancing the advanced, sophisticated programs and services we offer our clients. His work assures clients that they are benefiting from the most flexible, up-to-date technology available to help them maximize revenue and profitability while minimizing costs.

Before joining VIZERGY, Steve managed sales and administrative support for sixteen outside sales representatives of a major medical-sales office in Tampa. He also maintained and executed all corporate-budget objectives and coordinated the technology implementation for the company's satellite offices. The instrument-tracking program he wrote for the company remains in use today.

Mike Murray Chief Operations Officer

A twenty-year veteran of the hospitality industry, Mike directs VIZERGY's overall operations, including customer service, administrative support and the financial department. Since joining the company, he has redefined operational services, incorporating project-management and best-practices principles into our daily operations. An active contributor to the management team's strategic-planning initiatives, Mike has reshaped the company's delivery process, client-reporting platform and accounting systems.

Mike is an alumnus of Florida State University and throughout his long hospitality-industry career has held a wide variety of roles in both independent and publicly held companies throughout the nation.

Susan Hart Vice President of Operations and Finance

Susan brings more than twenty years of experience in financial management to her leadership role at VIZERGY. Over the course of her career, she has served in a wide range of positions, including operations and integration management for several specialty retailers. She has also served as a member of a consulting firm providing IT-management services to retailers and distributors.

As Controller for VIZERGY, Susan is responsible for the firm's financial information systems, human-resource management and for supporting business-systems designs. She brings a wide range of skills and experience to the VIZERGY team.

A Certified Public Accountant, Susan received an MBA degree from the Georgia Institute of Technology and a Bachelor of Science degree in accounting from Florida Atlantic University.

Nikki Hudson Corporate Director of Sales

Nikki Hudson has been with VIZERGY for four years and brings 17 years of sales and marketing experience in the hotel industry, including stints at Marriott, Wyndham and Omni, to her role of corporate director of sales.

Nikki is responsible for training, unifying and managing the sales department. She also manages marketing overviews, the company's Salesforce database and matrix management. She spends much of her time planning and conducting marketing research for current and future competitive trends, while developing and implementing the new sales hire orientation process, sales policies and procedures.

Prior to VIZERGY, Nikki was director of sales and marketing for the Omni hotel in Jacksonville, FL. In addition, she served as director of sales at a Marriott hotel in Chicago, where she oversaw the property's conversion from a Hyatt. Her career has enabled her see an array of hotels and live in various cities from Seattle to Jacksonville, which gives her a unique understanding of the industry.

What Nikki loves most about the business, is the opportunity for meaningful connection with people. She has consistently found herself in the role of trainer and salesperson for most of her life. Most recently, Nikki was chosen to serve on the Hospitality Sales and Marketing Association International's Resort Marketing Advisory Board for 2010 and 2011.